Returns Policy

Our online store return policy

We kindly offer returns on "standard size" gowns.

All "made-to-measure" and custom pieces can only be exchanged or receive store credit. Such orders cannot be cancelled.

For all returns and exchanges, we have a seven day policy. If you wish to return or exchange an item, please contact us as soon as possible, within seven days after your shipment arrives.  

All returns and exchanges require approval -- kindly contact us via email at info@teutamatoshi.com and we will get back to you as soon as possible.