Our online store return policy
We kindly offer returns on "standard size" gowns.
All made-to-measure and custom pieces can only be exchanged. All wedding gowns are final sale.
For all returns and exchanges, we have a seven day policy. If you wish to return or exchange an item, please contact us as soon as possible, within seven days after your shipment arrives.
A restocking fee of $200 will be applied to each product that is returned. Order cancellations are also subject to a $200 restocking fee.
All returns and exchanges require approval -- kindly contact us via email at email@example.com or Whatsapp at +13478432900 and we will get back to you as soon as possible.