Returns Policy

Our online store return policy

We kindly offer returns on "standard size" gowns.

All made-to-measure and custom pieces can only be exchanged. All wedding gowns are final sale.

For all returns and exchanges, we have a seven day policy. If you wish to return or exchange an item, please contact us as soon as possible, within seven days after your shipment arrives.  

restocking fee of $200 will be applied to each product that is returned.Order cancellations are also subject to a $200 restocking fee. Any shipping costs related to returned products are non-refundable.


All returns and exchanges require approval -- kindly contact us via email at info@teutamatoshi.com or Whatsapp at +13478432900 and we will get back to you as soon as possible.